Delivery times and shipping prices
Your order will be shipped in 1–3 days.
A delivery confirmation email will be sent to you when your package has been shipped. This delivery confirmation also provides information on how to track your order.
In the event of a production delay, you can cancel your purchase free of charge.
DHL Standard 5-7 working days.
Delivery cost: free
DHL Express 1-2 working days.
Delivery cost: £7.
We are not liable for any delays caused by the logistics company. Customs fees and tax duties may apply, please contact your local customs service for more information.
30-day right to withdraw
In addition to the statutory right to withdraw of 14 days, we always offer our customers an additional 16 days right to return on all unmounted products. You may return or exchange your item within 30 days. The right to withdraw applies for 30 days from the time you or a third party, designated by you, received the product.
If you wish to cancel your purchase, contact us and we'll help you with this.
If we receive your purchase cancellation notice within 30 days of receiving the package, that will be sufficient. Please note that the item does not need to be returned to us within 30 days, only notice that you wish to cancel your purchase.
If you ordered a wallpaper, feel free to cut the wall lengths to make it easier to inspect the product. You may still return the product within 30 days even if you have cut it into wall lengths.
When you contact us to tell us that you wish to return a product, we arrange for return shipping and cover the shipping costs. There may be some applicable return costs, which we will inform you about when you contact us.
You can also choose to take care of the shipping yourself. If you do so, however, we take no responsibility for delivery and will not refund anything until the product is with us. Furthermore, we do not reimburse any shipping costs if you arrange the shipping yourself.
All returns will be recycled.
As soon as we have received the return, we will refund the full amount within 14 days. The purchase will be refunded via the same payment method that you used for payment and there are no transaction fees.
Please ensure that the products meet your expectations before you mount them because we do not reimburse any costs for mounting.
No membership or password is required to complete your order, but you must be at least 18 years old or have the consent of your parent or guardian.
Your order confirmation and delivery confirmation will be emailed to you. The delivery confirmation includes a link to track your package.
All prices displayed in our web shop are inclusive of VAT (20%).
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
Shop now and get up to 30 days to pay for your order. No interest and no fees.
Slice the cost of bigger purchases into monthly payments to suit you with instant financing.
Pay with your PayPal account.
Further information and Klarnas user terms you can find here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
We at Nordic E trade AB SE556761977901 take responsibility for all the data you provide when you visit our web shop. You are entitled to access this data in order to review, correct or delete information. Questions relating to personal data will be answered via email@example.com.
Some data, such as your name, postal address, phone number and electronic addresses, is saved when you place an order. We use this data for invoicing, delivery and marketing purposes.
By subscribing to our newsletter, you also consent to us sending you email for marketing purposes and marketing communications through other digital channels. You are free to unsubscribe whenever you want.
How do we keep your personal details safe?
We use IT systems to protect privacy, integrity and access to personal data. We have taken special security measures to protect your personal data against unapproved and unauthorized handling (including unauthorized access, loss, destruction or damage). Only those persons who need to process your personal details in order to be able to fulfil our stated purposes will have access to them.
We contract suppliers (data processors) who process your personal data on our behalf and in accordance with our instructions, e.g. to handle customer service issues and orders. These suppliers are located in countries outside the EU/EEA, e.g. in the Philippines, whose laws do not guarantee the same protection of personal data as EU/EEA law. Transfer to such data processors takes place with the support of the EU Commission's standard contractual clauses. Upon request, you have the right to receive a copy of these.
How long do we hold your personal data?
We never save your personal data longer than is necessary to complete the errand in question.
We offer secure payment in cooperation with Klarna Bank AB. During the payment process, you will be taken to a secure, SSL-certified page provided by Klarna Bank AB. Here you may safely enter your data and complete the payment. We never handle or store your card details.
Using cookies enables us to track visitors so we can show relevant material when we advertise online. This means you may see ads for products you viewed while visiting our shop when you visit other websites.
Integration of the Trusted Shops Trustbadge
Following an order, the Trusted Shops Trustbadge is incorporated into this web page in order to display our Trusted Shops trustmark for buyers and the eventually collected reviews, as well as the Trusted Shops product offer.
In balancing the various interests, this serves to safeguard our legitimate prevailing interests in an optimised marketing of our offer. The Trustbadge and the services advertised are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Köln.
Whenever a Trustbadge is called up, the web server automatically stores a so-called server log file which contains, for example, your IP address, the date and time of retrieval, the data volume transferred and the requesting provider (access data), and documents the retrieval. This access data will not be evaluated and will be automatically overwritten seven days after your visit to the page.
Other personal information will only be transferred to Trusted Shops if you decide, after completing an order, to use Trusted Shops products or have already registered for their use. In this case, the contractual agreement between you and Trusted Shops applies.