Delivery times and shipping prices
Orders are shipped by the next business day once they have been placed.
A delivery confirmation email will be sent to you when your package has been shipped. This delivery confirmation also provides information on how to track your order.
In the event of a production delay, you can cancel your purchase free of charge.
England and Wales: 3–5 working days
Scotland: 4–5 working days
Rest of UK: 5–6 working days
Delivery cost: free
We are not liable for any delays caused by the logistics company.
How to return an item
You can always return or exchange your item within 30 days. We will refund the entire amount within 14 days of receipt of your return, but you must pay any return shipping costs yourself. All returns are recycled.
Items that you have begun to assemble cannot be returned.
If you would like to return your item, please contact Customer Service for assistance.
Warranties and guarantees
You have a three-year legal guarantee and a one-year commercial warranty on our products. The warranty covers product defects existing at the time of delivery. Damaged or defective products can be returned free of shipping charges and exchanged free of charge.
Check that the product meets your expectations before assembly because assembly costs will not be reimbursed if you report a defect. If you ordered wallpaper, the easiest way to check is to cut the strips and place them alongside each other. You may still return the wallpaper even if you have cut the strips.
We always try to resolve any issues with our customers directly. In the event of a dispute, we follow the recommendations of the Swedish National Board for Consumer Disputes (ARN).
No membership or password is required to complete your order, but you must be at least 18 years old or have the consent of your parent or guardian.
Your order confirmation and delivery confirmation will be emailed to you. The delivery confirmation includes a link to track your package.
All prices displayed in our web shop are inclusive of VAT (20%).
We accept VISA, MasterCard and Eurocard. No credit card processing fees are charged.
Other payment methods
You can also pay by PayPal and Sofortbanking.
We at Nordic E trade AB SE556761977901 take responsibility for all the data you provide when you visit our web shop. You are entitled to access this data in order to review, correct or delete information. Questions relating to personal data will be answered via firstname.lastname@example.org.
Some data, such as your name, postal address, phone number and electronic addresses, is saved when you place an order. We use this data for invoicing, delivery and marketing purposes.
By subscribing to our newsletter, you also consent to us sending you email for marketing purposes and marketing communications through other digital channels. You are free to unsubscribe whenever you want.
How do we keep your personal details safe?
We use IT systems to protect privacy, integrity and access to personal data. We have taken special security measures to protect your personal data against unapproved and unauthorized handling (including unauthorized access, loss, destruction or damage). Only those persons who need to process your personal details in order to be able to fulfil our stated purposes will have access to them.
How long do we hold your personal data?
We never save your personal data longer than is necessary to complete the errand in question.
We offer secure payment in cooperation with Skrill Payment Services and Klarna Bank AB. During the payment process, you will be taken to a secure, SSL-certified page provided by Skrill Payment Services or Klarna Bank AB. Here you may safely enter your data and complete the payment. We never handle or store your card details.
Using cookies enables us to track visitors so we can show relevant material when we advertise online. This means you may see ads for products you viewed while visiting our shop when you visit other websites.
Integration of the Trusted Shops Trustbadge
Following an order, the Trusted Shops Trustbadge is incorporated into this web page in order to display our Trusted Shops trustmark for buyers and the eventually collected reviews, as well as the Trusted Shops product offer.
In balancing the various interests, this serves to safeguard our legitimate prevailing interests in an optimised marketing of our offer. The Trustbadge and the services advertised are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Köln.
Whenever a Trustbadge is called up, the web server automatically stores a so-called server log file which contains, for example, your IP address, the date and time of retrieval, the data volume transferred and the requesting provider (access data), and documents the retrieval. This access data will not be evaluated and will be automatically overwritten seven days after your visit to the page.
Other personal information will only be transferred to Trusted Shops if you decide, after completing an order, to use Trusted Shops products or have already registered for their use. In this case, the contractual agreement between you and Trusted Shops applies.